Chargeback Specialist

€23,000 - €25,000  |  Malta

Our client, that operates within the payments industry is currently looking to recruit a Chargeback Specialist to join their team. Reporting to the Payment Operations Manager, the selected candidate will be responsible for:


  • Daily logging and processing chargebacks and disputes in its entire process
  • Liaise with customer support for all chargebacks related queries
  • Assist with reconciliation and refund payments
  • Assist in a number of deliverables within the month-end process in terms of management accounts delivery
  • Monthly liaison with the line manager to keep management updated of status/progress/issues
  • Assisting with yearly external audit
  • Preparation of reconciliation statements

Education & Experience:                                                                                                                   

  • A Finance related qualification for this role would be required
  • Previous experience in a similar role within payments is a must
  • Previous experience with databases and SQL is an asset


  • Detailed oriented
  • Conversant with a strong interest in both IT and Finance
  • Results orientated, proactive and can-do attitude
  • Strong work ethic, good judgment, initiative and attention to detail
  • Problem solver and experience working with cross functional teams across multiple time zones

  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Information Technology
  • Languages

Banking Jobs in Malta entail the provision of financial advice to both commercial and private clients within banks and other organisations within the finance industry. Jobs in Banking within this sector include consumer and corporate lending, credit management, investment jobs and risk evaluation.

  • Job Reference
  • Closing Date
  • Date Published
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