Shore Excursion and Land Program Assistant


Within this Shore Excursion and Land Program Assistant, you will be reporting directly to the Managing Director and working closely within a small team focusing on the operations, marketing and administration duties needed while coordinating all excursions for cruise guests.  Your main duties will include the following:

  • Act as focal point with cruise lines, cruise groups and suppliers and liaise with internal team as required
  • Liaise directly with Shorex Managers on board the vessel
  • Design, cost and price tours
  • Coordinate the excursions as needed
  • Assist with marketing material - brochures, email shots, social media
  • Supervise that agreed standards are met through spot checks and questionnaires
  • Ensure that OHS measures are being followed
  • Follow up on any queries and complaints directly
  • Prepare invoices and chase payments when required
  • Assist Directors with overseas operations and other ad hoc projects


Local knowledge is a must and only candidates already residing in Malta will be considered

Official working hours are Monday to Friday (office hours), however a level of flexibility is needed as weekend work is required on an ongoing basis depending on arrival of cruise ships.

Skill-sets and Requirements

  • Experience within aviation, cruise lines and DMC is a major plus
  • 2 years experience in a similar role is preferred
  • Advanced knowledge of Microsoft Programs needed
  • Professional level of English is a must and together with native level of Maltese being given priority
  • In possession of a clean driving licence and possession of own car needed
  • Customer Oriented
  • Organised and capable of thinking on her/his feet
  • Flexible and a team player

Education & Experience

Educational background in Tourism is seen as an asset

Job Reference: JY550

  • Primary job focus
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Travel & Leisure

Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.

  • Job Reference
  • Closing Date
  • Date Published
  • Status
    Job offer

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