Sales Operations Officer

  Central Malta

Our client who specializes in the Fintech industry is looking for a Sales Operations Office. Your roles and responsibilities will include: 

  • Oversee the onboarding process of new accounts within your portfolio

  • Work closely with the sales team to understand the requirements of new merchants and partners and to ensure that all necessary documentation is in place during the onboarding process

  • Collect application and KYC documents from prospective clients and act as a liaison between them and our internal Underwriting, Risk and Compliance teams

  • Collaborate with various internal departments to ensure quick response times for merchants and partners, understanding requirements and ensuring the onboarding experience is seamless

  • Provide daily operational support alongside Sales and Account Managers

  • Provide training and support to new merchants and partners on how to use the onboarding platform

  • Collaborate and troubleshoot with internal teams on any issues that arise through the life-cycle of clients account and ensure that any problems are resolved quickly and efficiently

Skill-sets and Requirements

  • Strong collaboration and interaction skills
  • Excellent organizational, time management and multi-tasking skills Detail oriented
  • Ability to work autonomously in a fast paced, rapidly changing environment
  • 2-3 years in a service-oriented/operational role

Education & Experience

Bachelor’s degree in business administration or similar, would be considered an asset


  • Life and Health Insurance
  • Flexibility

Job Reference: JJ240

  • Primary job focus
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    On Premises
  • Employer industry
  • Languages

Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.

  • Job Reference
  • Closing Date
  • Date Published
  • Status
    Evaluating CVs

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