Shipping & Customer Service Officer


Shipping & Customer Service Officer

As a Shipping & Customer Service Officer you will assist and support the shipping line managers by preparing and organising all necessary shipping documentation, along with other all related clerical duties.  Duties include;

  • Assist with customs clearance documentation
  • Co-ordination of deliveries with hauliers and clients
  • Processing of shipping documentation and co-ordination with shipping lines and shipping agents, port authorities and terminal operators in direct assistance and support mainly to the Shipping & Documentation Department
  • Issuing/dispatching documents to clients in relation to their cargo
  • Assisting in collecting payments against releases
  • Assisting with manifest inputting into the computer system when necessary
  • Collecting and distributing couriers and/or other light material
  • Collecting Notice of Arrivals 
  • Effecting Bank Deposits
  • Any other duties connected to the vessel/client cargo documentation and any other office duties that may be required

Skills & Experience

  • The chosen candidate will tactful and courteous in handling colleagues and clients.
  • You will have good client communication skills, efficiently in person and by telephone.
  • Must be willing to perform extra hours when required, even without notice, particularly according to ship schedules.
  • The ability to work as a member of a team, under pressure, handle tight deadlines and cope with stress.
  • Excellent command of both written and spoken Maltese & English
  • Currently living in Malta
  • Must own a Driving License

Our client, an established company operating within the Shipping & Logistics industry.

Job Reference - PZ910

  • Primary job focus
    Administrative & Clerical
  • Job type
    Full Time
  • Employment level
  • Employer industry

Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.

  • Job Reference
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  • Date Published
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