After Sales Administrator


Within this job of an After Sales Administrator, the successful candidate will support with back office duties related to administration and customer care. Your main duties will include:

  • Managing customer complaints / requests within a timely manner: telephone, emails and face to face
  • Setting appointments with client's for inspections and replacements
  • Liaise with suppliers as needed
  • Processing of after sales claims
  • Placing replacement orders with suppliers
  • Liaising with internal departments as needed
  • Ensuring continuous engagement with the client throughout the after sales process

Working hours - variant:  Monday to Friday with a Saturday (half day) as a possibility on roster basis.

Education & Experience

  • O’ Level standard of Education is expected
  • Work experience within a customer care role is preferred
  • Proficient in Microsoft programmes
  • Proficient in Maltese and English:  verbal and written
  • Fluency in Italian seen as a major plus


  • Excellent telephone skills
  • Passionate about customer care
  • Can do attitude
  • Approachable and influential

This After Sales Administrator position is with an established local importer within retail.

Job Reference Code: GI695

  • Primary job focus
    Administrative & Clerical
  • Job type
    Full Time
  • Employment level
  • Employer industry
    Retail, Wholesale & Distribution

Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.

  • Job Reference
  • Closing Date
  • Date Published
  • Status

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